Legal notice
Effective date: June 2026
This Legal Notice sets out the mandatory disclosure information required under the EU Electronic Commerce Directive (2000/31/EC) and the Swedish Act on Electronic Commerce and Other Information Society Services (SFS 2002:562).
1. Company Information
Company name: Urbanista AB
Registration number: 556797-3267
Registered address: Mäster Samuelsgatan 10, 111 44 Stockholm, Sweden
Country of registration: Sweden
VAT number: SE556797326701
2. Contact Details
Email: info@urbanista.com
Website: urbanista.com
Postal adress: Urbanista AB, Mäster Samuelsgatan 10, 111 44 Stockholm, Sweden
We aim to respond to all enquiries within 2 business days. Customer support is available Monday to Friday, excluding Swedish public holidays.
3. Commercial Register
Urbanista AB is registered with the Swedish Companies Registration Office (Bolagsverket). The company registration can be verified at bolagsverket.se.
4. Supervisory Authority
Urbanista AB’s business activities are conducted in accordance with Swedish and EU law. As a Swedish limited liability company selling consumer goods online, we operate under the supervision of:
Consumer protection: Swedish Consumer Agency (Konsumentverket) — konsumentverket.se
Data protection: Swedish Authority for Privacy Protection (IMY) — imy.se
Tax authority: Swedish Tax Agency (Skatteverket) — skatteverket.se
5. Dispute Resolution
If you have a complaint about a product or our service that we have not been able to resolve to your satisfaction, you may submit your complaint to:
National Board for Consumer Disputes (ARN)
Box 174, 101 23 Stockholm, Sweden
arn.se
Urbanista undertakes to participate in ARN proceedings and to follow ARN’s recommendations. ARN handles disputes between consumers and businesses free of charge.
You may also use the EU Online Dispute Resolution (ODR) platform for cross-border disputes within the EU: ec.europa.eu/consumers/odr
Urbanista’s email address for ODR purposes is: info@urbanista.com
6. Platform Information
This website (urbanista.com) is hosted on the Shopify e-commerce platform, operated by Shopify Inc., 151 O’Connor Street, Ottawa, Ontario, Canada K2P 2L8. For information about Shopify’s data processing, see shopify.com/legal/privacy.
7. Content and Intellectual Property
All content on urbanista.com — including text, images, product photography, videos, trademarks, and brand assets — is the intellectual property of Urbanista AB or its licensors. Reproduction, distribution, or commercial use without prior written consent is prohibited. For licensing enquiries, please contact info@urbanista.com.
8. Limitation of Liability
The information on this Site is provided in good faith and for general information purposes only. Urbanista AB makes no representations or warranties about the accuracy or completeness of the content. To the extent permitted by applicable law, Urbanista AB shall not be liable for any damages arising from reliance on information published on this Site. This does not affect any mandatory statutory rights you hold as a consumer.
9. Applicable Law
This Legal Notice and your use of the Site are governed by Swedish law. Any disputes shall be subject to the jurisdiction of the Swedish courts, without prejudice to any mandatory consumer protection rights you hold under the law of your EU member state.